Support

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For questions, feedback, or help with your account, reach out via email. We typically respond within 24 hours.

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Frequently Asked Questions

How do I pair my TV?

Open the Gametime app on your Android TV. You'll see a 6-digit code on screen. Go to gametime.so/settings on your phone or computer, and enter the code under "Your TVs" to pair.

Why won't my game load on the TV?

Make sure your TV is connected to the internet and showing as "Online" in your settings. Try refreshing the games list on your TV by pressing the back button and selecting the game again.

How do I create a game?

Sign in at gametime.so and go to your Dashboard. Click "New Game", choose a theme, add your players, and we'll generate personalized trivia questions using AI.

Can I edit or delete a game?

Yes. Go to your Dashboard, find the game, and you can edit questions or delete the entire game.

How do I delete my account?

Go to gametime.so/settings, click the Account tab, scroll to the bottom, and click "Delete Account". This permanently removes all your data.

Is Gametime free?

Yes, Gametime is free during our beta period.

What devices are supported?

Gametime works on Android TV devices, Fire TV sticks, and most streaming devices that support Android TV apps. You can also play directly in your browser at gametime.so.