Support

Contact us

For questions, feedback, or help with your account, email [email protected]. We typically respond within 24 hours.

Frequently asked questions

How do I pair my TV?

Open the Gametime app on your Android TV. You'll see a 6-digit code on screen. Go to your settings on your phone or computer, and enter the code under "Your TVs" to pair.

How do I create a game?

Sign in and go to your Dashboard. Click "New Game", choose a theme, add your players, and we'll generate personalized trivia questions using AI.

How do I delete my account?

Go to your settings, click the Account tab, scroll to the bottom, and click "Delete account". This permanently removes all your data.

What devices are supported?

Gametime works on Android TV devices, Fire TV sticks, and most streaming devices that support Android TV apps. You can also play directly in your browser from the app.

What is the $1 reservation?

A fully refundable $1 charge that holds your spot in line for a device at launch and locks in launch pricing. It's not a final purchase — request a refund any time before your device ships.